Frequently Asked Questions

Please use the tabs below to search through our frequently asked questions, or alternatively, you can use our search form below.


What makes NFM’s style of mediation different? What will the mediator do?

NFM’s style of mediation gives you time to express yourself. We understand this is a difficult time. Our mediators will not rush you to solutions, or push you to make a hasty agreement. They focus on ensuring the outcome is truly what both people believe is best in the circumstances.

Because of our experience and expertise in providing mediation, you will be surprised at the level of agreement you can achieve. Only in exceptional cases is no agreement reached.

Our fully qualified mediators are trained in all aspects of family law, and we are the leading training provider for family mediators. 

We help families resolve all the practical, legal, emotional and financial issues that arise from separation, helping families make long-lasting arrangements that benefit everyone in the family, especially their children. 

Our mediators are trained to include children in mediation, where it is appropriate to do so. They also have considerable financial know-how to help you resolve money issues.

NFM is the largest provider of family mediation in England and Wales. We have 40 years’ experience in delivering expert professional family mediation.

Our expert family mediators use a range of skills to help you plan for the future:

  • Helping you identify the things you need to discuss
  • Managing the agenda in a timely way
  • Using questions to help people identify priorities and needs
  • Listening to ensure your points are really heard and understood 
  • Summarising understanding 
  • Not taking sides, and encouraging self-determination 
  • Ensuring access to necessary information 
  • Helping people spell out arrangements to check they will work
  • Ensuring neither person dominates discussions, or makes insulting or demeaning comments
  • These skills are designed to help you decide for yourself what is best in all circumstances. 

NFM is local to you: our network works in over
500 locations across England and Wales.