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Most mediation clients often find themselves navigating unfamiliar territory, with little awareness of how mediation works or the steps they can take to maximise their chance of a mutual outcome. As a result, they unintentionally fall back into the same patterns of behaviours that initially led to their conflicts and got them stuck in the first place.

We help our clients figure out how to make the best use of the process that we are offering them. This entails dedicating time to prepare and coach them to understand what they should and shouldn’t do to negotiate most effectively. Otherwise, we risk leaving clients exposed and uninformed about how mediation truly works – and this seems both unfair and unkind: neither of which sits comfortably as part of our job description.

Empowering those we work with to make better use of the process not only makes our work easier, it also equips mediation clients with the skills they need as they move on with their lives.

Join us in this webinar as we explore how to coach our clients and equip them with the tools they need to navigate the mediation process effectively, to reach a resolution, and transition to the next chapter of their lives.

Below are some testimonials from previous course attendees.

“Michael was fantastic – very engaging and thoughtful”

“Really interesting. Definitely food for thought and I’m going to try some coaching in join meetings to see how it goes”

“This trainer is always very engaging and presents very well”

Course Details :

Date : Monday 13th May 2024

Time : 10.00am-12.00pm

Cost : £50.00

Facilitator : Michael Jacobs

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