The Role of Social Services

Family breakdown and the disputes that have led you to consider mediation may have also resulted in you receiving services from other agencies, such as social services.  When you come for your first meeting with the mediator, called a Mediation Information and Assessment Meeting (MIAM), you will be asked about the services you have been offered by other agencies.  

Whilst Family Mediation can take place alongside other services, it will be important for the mediator to know more about the nature of social services involvement with your family.  The mediator may ask for your permission to contact your social worker for more information so that they can ensure mediation compliments any other family work being provided by social services.

There will be some circumstances in which it is unlikely that mediation will be suitable, for example, if the department is undertaking a child protection investigation or a child protection plan is in place.  Social services has a prime role in situations where statutory intervention is necessary.

However, where there are disputes about contact and co-parenting, it may be more appropriate for this work to be done by a family mediation service, especially if the focus is on improving communication.

Read more about Domestic Abuse, Child Protection and Safeguarding.

NFM is a network of professional family mediation providers based in England and Wales that work with families affected by relational breakdown. All providers aim to help clients achieve an outcome that works best for them and their family

If you would like to get more information about mediation and/or make an appointment you can contact NFM direct on 0300 4000 636 or you can also contact a NFM family mediation provider in your area.

All services also take referrals from Solicitors, the court or other helping / support agencies.

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National Family Mediation

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