Mediation can provide assistance with civil disputes, helping people to resolve problems without going to a full hearing before a Judge.
It is a form of alternative dispute resolution which complements Court procedures and is conducted within the court. The parties meet with an impartial mediator who facilitates the discussion between them to help reach agreement about how the dispute could be settled. The terms of any agreement are completely within the control of the parties.
Participation in mediation is voluntary and works best when parties are acting in good faith.
